Monday, May 20, 2013
"If We Could See Inside Other's Hearts..." from the Cleveland Clinic
Its called, "If We Could See Inside Other's Hearts..."
The message is conveyed in a clever but respectful way. Its "everyman" quality allows it to reach a wide audience. I'm not sure of the intended application of the production, but one would hope its a part of every new hire's orientation. Too often in health care, patients are "conditions" not people. I understand why that is and its not my intent to address that here. If the video allows a few "new" moments of empathy or understanding, I have to think that's a good thing. Most health care professionals know where to draw the line on controlling their emotions, out of necessity. To be able to see a health care worker perhaps use a gentler tone, explain it one more time, etc...it might make the experience for both the patient and provider a little better, a little more human.
Take 4:45 and watch this...